Epping Air Conditioning

Frequently asked questions

Will Epping Air Conditioning install or repair my unit?

No. Yes Right Pty Ltd runs this site to take enquiries and refer them. An independent air conditioning provider in the Whittlesea area receives your job details and, if they take it on, sets their own quote, booking, payment terms and warranty with you directly.

Which licences should an air conditioning installer in Victoria hold?

For the refrigeration side, a Building and Plumbing Commission registration or licence in the refrigerated air-conditioning class or the restricted single head split system class, plus an Australian Refrigeration Council refrigerant handling licence. The power connection needs a licensed electrician or registered electrical contractor.

What paperwork should I get after a new air conditioner is installed?

Ask for a plumbing compliance certificate from the licensed plumber when the job value is over the BPC threshold, which covers most supplied and installed systems, and a Certificate of Electrical Safety from the electrician. Keep both with the unit's warranty documents and installation invoice.

Should I choose a split system or ducted air conditioning?

Splits suit one room or a few rooms used at different times and cost less to install. Ducted reverse cycle suits whole of home heating and cooling where there is usable roof space. Multi-splits sit in between, with one outdoor unit serving several heads.

Can I get a government discount on a reverse cycle air conditioner?

Possibly. The Victorian Energy Upgrades program offers discounts on approved high efficiency reverse cycle systems, with the largest amounts when an old gas heater is removed. An accredited provider must arrange it before you buy or install, and retrospective claims are generally not accepted.

Which suburbs can I enquire from?

Enquiries are accepted from Epping, Lalor, Mill Park, South Morang, Wollert and other suburbs in the City of Whittlesea. Whether a provider can attend your address, and when, is up to the provider who considers the enquiry.

If I fill in the form, is a technician booked to come out?

Not yet. The form only opens an enquiry. A provider has to agree to take the job, and may want photos of the wall and switchboard or a visit first, then they confirm their own price and time with you. For sparking, smoke or exposed wiring, call a licensed electrician rather than using the form.